Where is your jewelry made and shipped from?

Our workshop is in Armenia, and orders are dispatched from Armenia. Local collection can be arranged in advance.

How long does an order take?

Production starts from 14 days. The actual estimate depends on the design, materials, stone sourcing and our workload. Shipping is additional. Please tell us about an important deadline before paying. See Production.

Can I choose the metal, stone or finish?

Yes, where the design allows it. Use the options on the product page or send a custom request. We confirm feasibility and price before production.

How do I pay?

The store currency is USD. Bank transfer is available in USD or EUR. USDT payment can also be arranged with us in advance; follow the instructions confirmed for your order. Production begins after the agreed payment and specifications are confirmed. See Payment.

Do you ship to my country?

Availability, carrier, cost and transit time depend on the destination. Check checkout or contact us with your country and postal code. Import charges may be payable separately; see Taxes & Duties.

How do I choose a ring size?

Have your finger measured with a professional ring sizer, ideally at the intended band width. Always include the sizing system, such as US or inner diameter in millimeters. Start with our Ring Size Guide.

Can I return a piece if I change my mind?

All our jewelry is made for an order. We do not offer voluntary change-of-mind returns or exchanges. Mandatory consumer rights still apply, including any withdrawal right that applies to a standard design. Read Returns & Exchanges before ordering.

What if there is a manufacturing defect?

We provide a two-year warranty against manufacturing defects. Contact us with the order details and photographs so we can assess the issue and agree on repair or replacement, without limiting any remedy required by law. See Warranty.

Can you resize, engrave or repair a piece?

Often, but the design and stone setting matter. Ask before ordering or sending an item back. See Personalization and Resizing & Repairs.

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